Charge Inquiry

If you have a question about a charge associated with GetManual, you can send a support request for review.

Before submitting, have the email address connected with your account or purchase available. The request form also asks for the first 6 and last 4 digits of the card so the support team can identify the relevant transaction without collecting the full card number.

To submit your request:

1. Open Submit a Request.
2. Select Charge Inquiry.
3. Enter your email address.
4. Enter exactly the first 6 and last 4 digits of the card.
5. Describe the charge you are asking about and include any useful statement details, such as the date or amount, if available.
6. Submit the form.

For your security, do not send a full card number, CVV/security code, PIN, or password.

GetManual's site lists access options including a 3-day $1.99 plan and Monthly Access at $39.99/month. If your question relates to a charge for one of these access options, include that context in your description.